SHIPPING
All Standard orders are dispatched the next day from our Sydney warehouse.
All Express orders are dispatched the same day from our Sydney warehouse when ordered before 1pm.
AVERAGE SHIPPING TIMEFRAME
| Region | Standard | Express |
|---|---|---|
| Sydney, Brisbane & Melbourne | 1-2 business days | Overnight |
| Adelaide | 3-4 business days | Overnight |
| Hobart, Darwin | 5-7 business days | Overnight |
| Perth | 7-10 business days | Overnight |
| Regional/Country Areas | Add 2-3 business days | Add 1-2 business days |
New Zealand shipping can take anywhere between 5-25 business days, and is a $20 flat rate. x
Estimated Delivery Times:
These should be used as guidelines only, exact amount of time may vary (like the amount of chicken salt they put on your chips) x
If you’re ordering for a specific date or event, we recommend allowing extra time as we cannot guarantee arrival on a specific day.
Delays and Refunds:
While we strive for quick, reliable delivery, delays can happen due to circumstances beyond our control (e.g., transit issues, carrier delays).
Orders delayed in transit or not received by a specific date do not qualify for refunds, unless officially tagged as lost in transit by the courier. In such cases, we will send a replacement order straight away.
We strongly encourage ordering with a buffer period to avoid any disappointment.
Free Shipping:
Free standard shipping on all orders, with no minimum purchase required.
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