SHIPPING

Key Dates to Ship By to make it in time for Christmas

Please make sure to place your orders prior these dates!

Domestic Metro: 13th to 16th December

Domestic Rural/Remote: 6th December

With the busy holiday season approaching, we want to keep you informed about the shipping cut-off dates to ensure your parcels arrive by December 25th 🎄.

We recommend sending your Christmas parcels as early as possible, and by the cut-off dates below, to help us get them there in time for Christmas Day. We’ll deliver items sent after these dates as quickly as we can, but they may not arrive until after Christmas.

STANDARD DOMESTIC:

To NSW: 20 December 2024
To ACT: 20 December 2024
To VIC: 20 December 2024
To QLD: 20 December 2024
To SA: 20 December 2024
To WA: 18 December 2024
To TAS: 19 December 2024
To NT: 16 December 2024

EXPRESS DOMESTIC:

INTERNATIONAL:

All Standard orders are dispatched the next day from our Sydney warehouse.

All Express orders are dispatched the same day from our Sydney warehouse when ordered before 1pm.

AVERAGE SHIPPING TIMEFRAME

State	Standard	Express
ACT	2 - 4 Business Days	1 - 2 Business Days
NSW	1 - 4 Business Days	1 - 2 Business Days
QLD	3 - 7 Business Days	1 - 2 Business Days
SA	5 - 9 Business Days	1 - 2 Business Days
TAS	5 - 9 Business Days	1 - 2 Business Days
VIC	2 - 6 Business Days	1 - 2 Business Days
WA	5 - 12 Business Days	1 - 3 Business Days
NT	5 - 12 Business Days	1 - 2 Business Days

New Zealand shipping can take anywhere between 5-25 business days, and is a $20 flat rate. x

Estimated Delivery Times:

These should be used as guidelines only, exact amount of time may vary (like the amount of chicken salt they put on your chips) x

If you’re ordering for a specific date or event, we recommend allowing extra time as we cannot guarantee arrival on a specific day.

Pre-order Kits:

Pre-order your Paint Like Frida kit and be the first to get your hands on our fresh batch!

All pre-order kits are expected to be ready for despatch between late February to early March 2025. This means you'll be among the first to receive fresh stock as soon as it arrives at our warehouse!

Delays and Refunds:

While we strive for quick, reliable delivery, delays can happen due to circumstances beyond our control (e.g., transit issues, carrier delays).

Orders delayed in transit or not received by a specific date do not qualify for refunds, unless officially tagged as lost in transit by the courier. In such cases, we will send a replacement order straight away.

We strongly encourage ordering with a buffer period to avoid any disappointment.

Free Shipping:

Free standard shipping on all orders, with no minimum purchase required.

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